Job Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Maintain a professional and energetic demeanor while supporting operations in a large office environment.
• Gather and process electronic records requests received from clients in a timely and accurate manner.
• Serve as primary administrative support to the Project Director and management staff, ensuring their operational needs are met efficiently.
• Provide comprehensive administrative and clerical support across multiple departments and functional areas.
• Enter information into databases as needed and prepare various documents including memos, reports, correspondence, newsletters, and other communications as directed.
• Manage incoming and outgoing mail distribution to appropriate personnel and scan all accounts payable documentation into the system.
• Handle high-volume inbound and outbound telephone calls with professionalism, courtesy, and efficiency, directing inquiries to appropriate staff members.
• Organize and maintain filing systems, both physical and electronic, ensuring proper records management and easy retrieval of documents.
• Coordinate scheduling and calendar management for Project Director and management staff, including meeting preparation and coordination.
• Maintain strict confidentiality when handling sensitive electronic records and client information in compliance with organizational policies.
• Perform other duties as assigned to support the overall operations and objectives of the organization.

Qualifications

**Required

Qualifications

• High School Diploma or equivalent
• Excellent written and verbal communication skills with ability to interact professionally with diverse customer bases
• Proficient computer skills with demonstrated typing ability and capacity to multitask across multiple programs simultaneously
• Strong organizational and time management skills with ability to prioritize multiple tasks in a fast-paced environment
• Ability to handle high-volume outbound and inbound calls with professionalism and courtesy
• Demonstrated attention to detail and accuracy in data entry and documentation
• Ability to maintain confidentiality and handle sensitive electronic records appropriately

**Preferred

Qualifications

• Previous experience working in an office or administrative environment
• Proficiency in Microsoft Excel and database management systems
• Experience with records management or document scanning procedures
• Familiarity with accounts payable processes and financial documentation
• Experience in a customer service-oriented role
• Ability to work effectively as part of a team in a large office setting

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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