Room Attendant Job at Holiday Inn Express - West Acres (Brandt), Fargo, ND

  • Holiday Inn Express - West Acres (Brandt)
  • Fargo, ND

Job Description

We have a beautifully renovated hotel and need your help keeping it clean, sanitized, and ready for our next visitor. As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. This position requires you to work most weekends. Do you have great attention to detail, able to move at a fast pace, and like to make a daily impact you can see, this might be just the job for you!

RESPONSIBILITIES

  • Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
  • Change and replenish bed linens, towels and other guest amenities, as needed.
  • Clean other designated areas when assigned.
  • Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
  • Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
  • Turn in and log all guest property left in room or other public space.
  • Attend morning meetings to learn assignments and the day’s tasks.
  • Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
  • Ensure all rooms/assigned tasked are completed within a specific time frame.

QUALIFICATIONS

  • Knowledge of housekeeping and laundry operations and procedures.
  • Knowledge of proper use and storage of cleaning chemicals.
  • General knowledge of equipment such as vacuums, commercial washers and dryers.
  • Able to understand and speak some of the English language.
  • Able to prioritize work assignments.
  • Demonstrate genuine care for customers and employees.
  • Able to work in fast paced environment

BENEFITS

  • PTO with immediate accrual
  • Access 50% of your wages prior to payday
  • Discount program for car rentals, travel, entertainment, etc.
  • Hotel Discounts Worldwide
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life/AD&D and Supplemental Life Insurance
  • Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
  • Employer Sponsored Long-Term Disability Coverage
  • 401(k) with immediate match
  • Double Time for Holidays Worked
  • Health Savings Account
  • Employee Assistance Program (EAP)
  • Dependent Care FSA

Job Tags

Full time, Temporary work, Immediate start, Worldwide, Night shift, Weekend work, Day shift

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